Privacy Policy

Mayfield Street

Last updated: [15 December 2025]

Mayfield Street respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information including:

  • Your name

  • Email address

  • Mobile phone number

  • Booking and subscription details

  • Payment and billing information (processed via secure third-party providers)

  • Information about your use of our studio, classes, or services

This information may be collected when you:

  • Book classes or studio access

  • Sign up for subscriptions

  • Subscribe to email or SMS updates

  • Contact us directly

  • Complete forms online or in-studio

2. How we use your information

We use your personal information to:

  • Manage bookings, subscriptions, and studio access

  • Communicate important service updates

  • Send booking confirmations and reminders

  • Provide customer support

  • Improve our services and operations

  • Meet legal and administrative requirements

We only use your information for purposes directly related to our business operations.

3. Email and SMS communications

If you choose to subscribe, we may send you email and/or SMS communications, including:

  • Studio updates (such as changes to hours or closures)

  • Time-sensitive reminders

  • Information related to your bookings or subscriptions

We aim to keep communications infrequent, relevant, and useful.

SMS consent and opt-out

By providing your mobile number and opting in, you consent to receiving SMS messages from Mayfield Street.
You can opt out at any time by replying STOP to any SMS message.

4. Third-party services

We use trusted third-party platforms to help operate our business, including:

  • Mailchimp (email and SMS communications)

  • Acuity Scheduling (bookings and subscriptions)

  • Payment providers (for secure payment processing)

These providers may store data on servers outside Australia and are required to handle your information securely and in accordance with their own privacy policies.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Your information is stored securely and only accessed by authorised personnel or service providers as required.

6. Access and correction

You may request access to the personal information we hold about you, or request corrections, by contacting us using the details below.

7. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

8. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mayfield Street
 📧 [studio@2mayfieldstreet.com.au]